Scope
These Terms apply when you buy coins, gifts, subscriptions, promotions, advertising or other paid products, and when Nabtap pays eligible creator earnings.
Digital items and subscriptions
- Digital items are licensed for use within Nabtap and are not cash, deposits or transferable property unless we expressly say otherwise.
- Recurring subscriptions renew until cancelled through the channel where they were purchased.
- Benefits can change prospectively with notice, subject to mandatory consumer law.
Refunds, disputes and chargebacks
Except where local law or the purchase channel requires otherwise, completed digital purchases are final once supplied or used. Report an unauthorized, duplicate or incorrect charge promptly. We may suspend related features while investigating fraud or an abusive chargeback.
Creator payouts
Payouts require completed verification, valid payment and tax information, and satisfaction of any threshold or reserve. Processing times and deductions are shown in the relevant product. We may delay a payout to investigate fraud, rights claims, sanctions or legal requirements.
Taxes and currency
You are responsible for taxes that law assigns to you. Nabtap may calculate, collect, withhold or report tax where required. Your payment provider may convert currency; the amount received can differ from a dashboard estimate because of rates and fees.
Changes to this document
We may update this document to reflect changes to Nabtap, the law or the way we protect the community. When a change is material, we will provide notice appropriate to its significance and request fresh acceptance where required.
Contact
Questions, complaints and rights requests can be sent through the Nabtap Contact Centre. Public legal enquiries may be sent to [email protected]. Formal notices must use the method stated in the relevant transaction or an official company record.