Privacy Policy | Nabtap Legal

This document is one of Nabtap’s account agreements. Acceptance is recorded against the published version shown above.

Who controls your information

Glemad is the controller of personal information processed to operate Nabtap. If you live in Africa, the controller is Glemad MS Limited in Nigeria. If you live elsewhere, the controller is Glemad Inc. in the United States. The Glemad companies may process information for each other under appropriate safeguards when they help provide Nabtap.

Glemad MS Limited can be contacted by post at Plot 15 Orchid Road, Lekki, Lagos, Nigeria. Glemad Inc. can be contacted by post at 30 N Gould St, Ste N, Sheridan, Wyoming 82801, United States. Public legal enquiries may be sent to [email protected]. Privacy requests should use the Nabtap Contact Centre so they can be verified and tracked.

This Policy applies to the Nabtap app, website, support, safety, advertising, payment and creator services in every region where Nabtap is available. Stronger rights under the law where you live continue to apply. A third-party service may be responsible for its own processing when its notice says so.

Information we collect

Account and profile information, including contact details, username, date of birth, interests and settings.
Content and communications, including posts, media, live broadcasts, replies, messages and related metadata.
Activity such as follows, searches, views, likes, saves, shares, reports and feature use.
Device, app, browser, language, approximate location, network, cookie or similar identifiers, crash and diagnostic information.
Payment, tax, business and identity-verification information when you use relevant features. Payment providers may keep full card or bank details instead of Nabtap.
Support requests, surveys, appeals and information you choose to provide.

Where information comes from

Directly from you and from your use of Nabtap.
From people who interact with, mention, tag, report or share your content.
From contacts only when someone chooses contact syncing or discovery and the feature is available.
From payment, verification, security, analytics and business partners where permitted by law.
From public sources and authorities when needed for safety, rights or legal compliance.

Why we use it and our legal bases

To provide the service and transactions you request, based on our contract with you.
To personalize feeds, suggestions and product features, based on consent where required and otherwise on our legitimate interest in providing a relevant service.
To secure accounts, prevent fraud, enforce rules and protect people, based on legal duties and our legitimate interests in safety and integrity.
To process purchases, payouts, tax and accounting records, based on contract and legal obligations.
To communicate, support users, measure performance and improve Nabtap, based on contract, consent or legitimate interests as appropriate.
To respond to valid legal process and exercise or defend legal claims, based on legal obligations and legitimate interests.

Recommendations and automated tools

Nabtap uses activity, content, account and device signals to rank feeds, recommend content, detect abuse and support moderation. You can influence recommendations through your follows, feedback and available settings. Automated tools may flag or limit content, but eligible appeals receive human review where appropriate.

We do not use a recommendation by itself to make a decision that produces a legal or similarly significant effect about you.

When information is shared

With the audience you choose. Public content can be viewed, copied, embedded, quoted or reshared by others.
With service providers that host, secure, measure, support, verify or process payments for Nabtap under contract.
With a partner when you request an integration or transaction.
Within the Glemad group where necessary to operate and protect the service.
With an acquirer during a merger, financing, reorganization or sale, subject to confidentiality and applicable law.
With authorities, rights holders or others when disclosure is legally required or reasonably necessary to prevent serious harm, investigate fraud, enforce rights or defend a claim.

Advertising and sale of information

Nabtap may use your activity and general account or device information to select and measure advertising where permitted. We do not use private-message content or identity-document images for advertising. We do not sell personal information for money. Where local law treats certain targeted-advertising disclosures as a sale or sharing, you can use the available opt-out control.

Retention, deletion and security

We keep information only while it is needed for the purposes above. The period depends on the data, account status, legal and accounting duties, safety and fraud risk, disputes, and technical backup cycles. When it is no longer needed, we delete or de-identify it. Some records must remain after account deletion, including transaction, consent, security, enforcement and legal records.

We use access controls, encryption and monitoring appropriate to the sensitivity of the information. No system is completely secure, so protect your credentials and report suspected compromise promptly.

International transfers

Information may be processed outside your country. Where law requires it, we use an approved transfer mechanism, contractual safeguards, an adequacy decision or another lawful basis and assess the protection available in the destination.

Your choices and rights

Control profile visibility, interactions, discoverability, contact syncing, recommendations and advertising through available settings.
Access, correct, download or delete information and withdraw consent through Settings and privacy or the Contact Centre.
Object to or restrict certain processing and request review of an automated decision where local law provides that right.
Complain to the Nigeria Data Protection Commission or the regulator in your country. You may also challenge our response where local law permits.

Children and younger users

Nabtap is not for anyone below the minimum age in the Terms. We use date of birth and country to apply eligibility rules and age-appropriate defaults. If we learn that an ineligible child created an account, we may suspend it and delete the information, subject to safety and legal retention needs.

The Youth Privacy Notice explains the additional protections for eligible users under 18.

Changes to this document

We may update this document to reflect changes to Nabtap, the law or the way we protect the community. When a change is material, we will provide notice appropriate to its significance and request fresh acceptance where required.

Contact

Questions, complaints and rights requests can be sent through the Nabtap Contact Centre. Public legal enquiries may be sent to [email protected]. Formal notices must use the method stated in the relevant transaction or an official company record.